Privacy Policy

1. Introduction

The Fidyah platform ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services. By using our platform, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information necessary to provide our services:

• Personal Information: Full name, contact details (email and phone number), and identification information required for beneficiary and vendor verification.
• Transaction Data: Details of Fidyah contributions, redemptions, amounts, timestamps, and related activities performed within the platform.
• Usage Data: Technical information about how you interact with our platform, including access times, device information, and IP addresses to improve service delivery and security.

3. How We Use Your Information

Your information is used strictly for the following operational and legal purposes:

• To process, verify, and audit Fidyah transactions and redemptions.
• To communicate essential service updates and account-related notifications.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with regulatory requirements and institutional reporting obligations.

4. Data Security

We implement industry-standard technical and organizational measures to protect your personal data. This includes encryption of data in transit and at rest, secure access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

6. Third-Party Disclosures

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted institutional partners (such as verified vendors or financial payout processors) strictly for the purpose of service delivery and in accordance with this policy.